Got Questions?

Yes. The minimum age to check-in is 21.  

A refundable deposit equal to the first night's room and tax will be charged on your credit card at the time of booking to guarantee your reservation. Cancellations must be made seven (7) days prior to arrival to avoid forfeiting the deposit amount.

 This policy and the seasonal dates are subject to change at any time at the discretion of the Resort.          

We currently allow dogs to stay in designated lake cottages and on the first floor of the Tower on property with the proper reservation. Check out our Dog FAQ page to learn more.

We are a smoke-free facility, however there are designated smoking areas throughout the grounds.

Yes, self-parking is included under the nightly resort fee. Valet parking is also available for $26 per night, or $18 for day and event parking.

Yes, the resort is ADA accessible. ADA guest rooms are available with roll-in showers, hearing impaired features, wider doorways, and extra grab bars in the showers (select rooms). Restaurants, pool areas, and public spaces are all ADA accessible.  

Yes, children are welcome at the resort! We have a three-acre water park, multiple pools, a sandy beach, a miniature-golf course, an arcade, and supervised daily activities for children.

Yes, at no extra charge.

Check-in begins at 4:00 PM CST. Early check-in is based on availability on the day of your arrival.

Check-out is at 11:00 AM CST. Late check-out is based on availability on the day of your departure.

Yes, we have two Tesla charging stations, one of which has an adapter. For liability reasons, our valet team is required to assist you with pulling your car up to the charging station. The cost is $18 plus tax for day parking and $26 plus tax for overnight parking. 

The mini-golf course, tennis and pickleball courts, fitness center, water park, beach, and boat rentals are reserved for hotel guests only, however our golf course, on-site spa, and sit-down restaurants (LandShark Bar & Grill, License to Chill, Joe Merchant's and Playin' A Round Cafe) are all open to the public.

A daily resort fee of $45 plus tax is added to all room rates.

This entitles you to:

•  High speed WIFI in guest suites and public spaces
• Self-parking
• Complimentary intra-resort transportation
• Access to our self-service business center, The Coconut Telegraph
• In-room coffee and tea service
• Two complimentary bottles of water in your suite
• Unlimited local telephone calls
• Live entertainment, on select days only
• Pool towel service
• Golf bag handling and storage
• Unlimited access to the following resort amenities:
  • Jolly Mon Water Park with multiple pools, splash pad, waterslides, lazy river, and hot tub
  • Fins Up! Fitness Center with modern free weights and cardio machines, CrossFit and Pilates equipment, three studio rooms, racquetball courts, and indoor cycling
  • Golf practice facilities
  • Parrot Island Mini Golf
  • Private beach
  • Fin City Arcade, charges apply for games
  • Tennis, pickleball, and multi-sport courts

Yes, there are 50+ boat slips of varying sizes available on a first-come, first-served basis. There is also a boat launch area for resort guests.

No, LandShark Bar & Grill is open to both the public and resort guests.

All of our guest suites are equipped with mini refrigerators and Keurig Coffee Makers.

We do not provide airport transportation, however taxis and app-based car services are readily available at our location.