Frequently Asked Questions
Is this a Timeshare?
Margaritaville Resort Orlando is comprised of the Hotel, Cottages, and Villas. The hotel follows a normal hotel booking process. The Cottages and Villas are vacation rental homes with the amenities of a resort. You can rent the vacation home for a few days just like booking a hotel room. You get the space and privacy of a home with all the amenities and experiences of a resort.
A timeshare typically involves multiple individuals or families jointly owning a property for a specified period each year. They usually purchase the right to use the property for a set amount of time annually, often for a week or two. On the other hand, a vacation rental refers to the temporary rental of a property, such as a house, condo, or townhome, for a short period, usually for a few days or weeks. Unlike timeshares, vacation rentals are not owned jointly; they are leased out for short-term stays to tourists and travelers.
What time is check-in/check-out? Do you provide late check-out?
Check-in is at 4 PM and check-out is at 11 AM, located in the main lobby at 8000 Fins Up Circle, Kissimmee, FL 34747. You must be 21 and up. You may place a request for late check-out at the Front Desk, but it is not guaranteed. Late check outs are done through the front desk. After 12 PM will be a full night’s rate, plus tax.
Is there a security deposit at the time of check-in?
There is an incidental deposit upon check-in. It is $50 per day.
Do you require a deposit to guarantee the reservation?
Yes, we process a one-night’s deposit three days prior to your check-in date to guarantee the reservation. If the deposit fails on the credit card used to book the reservation, the reservation is subject to cancellation unless a new method of payment is provided prior to 4 PM on the date of check-in.
I’d like to authorize another person to check-in on my behalf. How do I do that?
We will need to send a Credit Card Authorization form. Please contact us for more information.
How far is the property from the attractions? Is there transportation to attractions?
We are located within 10 to 15 minutes from Walt Disney World and 20 to 25 minutes from SeaWorld Orlando and Universal Orlando Resort. We offer complimentarily shuttles to theme parks. Reservations are required and can be confirmed with Concierge. We also have airport shuttle services for an additional charge.
Is there transportation to and from the airport?
Margaritaville Resort Orlando does not offer direct airport shuttle service. However, our concierge is available to assist with coordinating transportation for you, if needed. We typically recommend that guests use their preferred ride hailing service.
Is there a resort fee? What does it include?
Rates are subject to a taxable resort fee of $40 plus tax per room, per night. The resort fee includes:
- Unlimited local and toll-free calls
- In-room coffee and bottled water
- Transportation to all major attractions
- Access to resort pools with pool towels provided
- Complimentary Wi-Fi
- Access to Business Center
- Daily and nightly entertainment
- 24-hour access to our Fins Up Fitness Center
- Lobby and concierge services
- Daily and overnight self-parking
Do you allow pets?
Yes, we are a pet-friendly resort. There is a fee of $75 plus tax per night, with a maximum charge of $300.
Is there a supermarket nearby?
Yes, there is a nearby Target (0.5 mile), Publix Super Market (0.9 mile), and Walmart (2.3 miles).
Are we allowed extra guests or visitors to stay with us?
The only guests permitted to stay at the resort and access amenities are those on the primary guest list.
Is there a minimum length of stay?
No, we do not require a minimum night stay.
Can passes be bought for Island H2O Water Park?
Yes, they will need to be purchased separately, as it is not directly affiliated with our resort. These tickets can be bought online, at the concierge, or at the water park in-person.
What kind of parking is available for guests?
Self-parking is included in the resort fee at an unlimited amount, and valet parking is available for $35 per day.
Is there dining or catering available? Is there a spending minimum for catering?
Yes, for dining, we have multiple options: Euphoria Fish House, Provisions, and Salty Rim Bar & Grill. For catering, we have a full-service team ready for all events. The spending minimum will depend on the type of space you are requiring. Please contact our events team for further information.
What wedding/event/meeting space do you have on site?
We have our Compass Ballroom that is over 7,000 square feet, an event lawn covering 15,000 square feet, a beautiful Anchor Terrace, and 7 additional event space rooms. Please contact Concierge or our events team and they will be able to assistant with meeting space rentals.
What is the hold time for group blocks?
Our standard hold time is 30 days prior to arrival.
What amenities are open to the public?
Is the resort able to store any of my hot or cold food or beverage items before/after check-in?
No, we are unable to store food or beverage items. We can offer ice for your own portable cooler or container.
Can I have a package shipped to the resort during my stay?
Yes. We charge a handling fee based on the size and weight of the package:
- $2 for envelopes.
- $5 for packages weighing up to 25 pounds.
- $10 for packages weighing 26 to 75 pounds.
- $20 for packages weighing over 75 pounds.